Return Policy

Last updated: 16 September 2026

This policy explains how returns, replacements, refunds and cancellations work for orders placed with Aadhiyagai.

Returns and replacements

Whether an item can be returned or replaced, and the time within which you can ask, depends on the product. Where this applies, it is shown on the product page or in your order details. Items that are not eligible cannot be returned, except as described below.

Damaged, defective or incorrect items

If an item arrives damaged, defective or different from what you ordered, contact us as soon as possible with your order number and photos of the item and packaging. We will review your request and help resolve it.

Refunds

If a refund is approved, it is issued to your original payment method or, for cash-on-delivery orders, by a method we agree with you. The time it takes to reach you depends on your bank or payment provider.

Cancellations

Whether and until when an order can be cancelled depends on the product and the order status. To request a cancellation, contact us with your order number.

How to raise a request

Email foodfirst.tn@gmail.com or call 8526366796 with your order number and the reason for your request.